(02) 5123-9800 61A/35 Torrens Street Braddon, ACT 2612 Australia

What to expect as a new patient

Coming to a new chiropractic office can be daunting for many, especially if this is your first time seeing a chiropractor. We offer a complimentary consultation to first determine if we can help with your problem.

We are going to make that transition much easier for you, outlining exactly what to expect in your first consultation with Dr. Winnie Wong.

Once you have made your booking, which you can do online here, you will have an allocated time. You will receive a confirmation email prior to your first visit to confirm your time with you, answer any questions you may have, and help you with directions.

In order to gather all the information necessary to help you best, you will be asked to fill out our initial paperwork. This form outlines your current problems and asks questions about your health history and profile.

You can complete this form in the office if you choose, if so you will be asked to arrive 10 minutes before your appointment.

Otherwise, if you have a busy schedule, you can complete your initial paperwork prior to your appointment, by downloading and printing this document: INITIAL PAPERWORK FORM.

STEP BY STEP PROCESS

STEP 1 – You will sit down with Dr. Winnie and explain your current problem. Dr. Winnie will ask you further questions about your health and your history to fully understand how best to help. Our number 1 priority here is to ensure you feel UNDERSTOOD.

STEP 2 – Once we have all the information about your health, if Dr. Winnie feels she can help you, you can proceed with a paid examination. The comprehensive examination will include a posture exam, neurological and orthopaedic examination, plus a chiropractic examination.

Dr. Winnie will examine your entire body as a whole, not just the area that hurts.

STEP 3 – Once the examination is complete, Dr. Winnie will sit down with you and explain her findings. She is sure to do this in an easy to understand way.

STEP 4 – First Adjustment. After the examination, if it seems that you are a candidate for chiropractic care, Dr. Winnie will provide your first chiropractic adjustment. Depending on you, your preferences, body type and condition, Dr. Winnie will use appropriate techniques. If you are not a candidate for chiropractic care, Dr. Winnie will refer you to the person who can best help you.

STEP 5 – In order to get the full picture of your spinal health, Dr. Winnie may refer you to get spinal x-rays. The x-rays will be conducted off site and will be bulk billed for all medicare card holders.

STEP 6 – Your next appointment, Dr. Winnie will explain your condition in further detail and if you were referred for x-rays, walk you through her x-ray findings. Here she will outline treatment options, explaining costs and recovery times. There will be no hidden surprises with our care. From here, we will work together to help you achieve your goals. Your subsequent appointments will consist of treatments only. Re-examination will be performed periodically

You will never feel rushed in your treatments. Dr. Winnie will always examine your body at each visit and adjust where necessary.